Thank you for shopping with Printij Connect. We aim to provide high-quality products and services. If you are not fully satisfied with your purchase, please review our Refund and Returns Policy below.
1. Eligibility for Returns
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
- Returns must be requested within 7 days of the delivery date.
- Certain products such as customized or personalized items are non-returnable unless they are defective or damaged.
2. Return Process
- To initiate a return, please email us at support@printijconnect.site with your order number and reason for return.
- We will provide instructions on how and where to send your return.
- Items sent back to us without prior approval will not be accepted.
3. Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 7-10 business days.
- Shipping charges are non-refundable.
4. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the item and packaging.
- We will arrange a replacement or refund at no additional cost.
5. Non-Returnable Items
- Personalized or custom products
- Digital products or downloadable content
- Sale or clearance items
6. Cancellations
- Orders can only be canceled within 24 hours of purchase. After that, processing begins, and cancellations are not possible.
7. Contact Us
For any questions regarding our Refund and Returns Policy, please contact:
Printij Connect
📍 710 N Florida Ave, Tampa, FL 33602, United States
📧 Email: support@printijconnect.site
🌐 Website: https://printijconnect.site/